FAQs

Got questions? We’ve got answers to help you along the way.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

How does Del work with other property managers?

Del can act as a referral partner, overflow support team, or specialized condo rental arm, depending on what your firm needs and how you want the workflow structured.

Does Del replace the existing property manager?

Not necessarily. Some partnerships are referral-based, while others are built around overflow, specialized support, or a more defined service split.

What types of files are a good fit to refer?

Condo rentals with more operational complexity, investor-owner communication needs, lease-up pressure, legal process exposure, or workload strain are often the best fit.

How does reporting work?

Del provides structured reporting and defined communication so partners have visibility into the files being handled and the services being delivered.

Property Managers

When should a developer bring Del into the process?

The earlier the better. Del can add more value when rental planning starts before occupancy.

Can Del support investor-owned units in a new condo development?

Yes. Del works with investor owners who need leasing and ongoing rental management once their units are ready.

Does Del only handle lease-up?

No. Del supports both lease-up and long-term management, which gives developers a more complete partner for rental inventory.

How does Del handle compliance-related issues?

Del’s in-house paralegal support helps manage notices, documentation, and Ontario tenancy processes within the broader management workflow.

Can Del help with unsold inventory?

Yes. Del can help developers generate revenue from unsold inventory by putting a leasing and management structure in place that supports occupancy while the remaining units are being sold or held.

Developers

How does the realtor referral program work?

You submit the client through Del’s referral form, Del contacts the owner directly, and the referral becomes successful once the owner signs a management contract and a tenant is successfully moved into the unit. From there, Del handles the leasing and management process.

What’s the referral structure?

Del’s structure is 20% of the first month’s lease value for each successful referral. There are no split or multiple referral fees paid for the same unit and self-referrals are not eligible. The referral must be submitted through the official Del referral page, and payment is tied to a qualified referral that results in a signed management contract and a tenant move-in.

Does my client stay mine?

When it’s time to sell, we refer the clients back to you. We’re not in the business of taking sales.

Realtors

Is property management worth it for a single unit?

Yes, especially if you want the unit to perform like an investment instead of a side job. With a single condo, one bad tenant, one long vacancy, or one missed legal step can wipe out months of returns, so professional condo property management services often pay for themselves through better leasing, tighter screening, faster response times, and fewer costly mistakes.

What’s included in owner services?

Owner services typically include:

  • Rental pricing
  • Marketing
  • Tenant screening
  • Lease preparation
  • Rent collection
  • Maintenance coordination
  • Financial reporting
  • Compliance support
  • Communication

At Del, the goal of our rental property management in Toronto is to take the operational work off the owner’s plate while keeping full visibility in place.

How involved do I need to be?

As involved as you want to be, but not involved in the day-to-day.

Our team handles tenant communication, repairs, documentation, renewals, and routine issues directly, while the owner stays informed through reporting and only steps in for major approvals or bigger strategic decisions.

Owners

Maximize Your Rental Investment

Find leasing insights, pricing guidance, and full-service Toronto condo
property management around long-term performance.