Frequently Asked Questions
What is required to obtain a suite?
We will require proof of income, photo ID and a credit check on all applicants.
What is the Application Process?
For pre-approval or just your reference, email firstname.lastname@example.org and a member of our team will be happy to assist as best possible in your unique search.
Are utilities included with the rent?
Utilities will depend on the individual unit or property. Cost is based on consumption if not included.
Do you offer Pre-Authorized Payments for the rent?
Yes, we are pleased to offer PAP service.
I’m approved! What next before I move in?
We will require first and last months rent and a refundable key deposit as a certified cheque or money order. VOID cheque and PAP (pre-authorized payment form) are also required.
Do I have to have tenant insurance?
Tenant insurance is required and must be provided by the time of move in.
How do I book an elevator?
You can book your elevator through Property Management or Concierge.
Do you offer furnished rentals?
When do I get the keys to my new home?
The keys are provided to you on your move-in day during the Move-In Inspection. This usually takes 30 minutes.
What is a Registration form?
In order to be registered with the Property Management office, they require each new resident to complete a Registration form.
Can I hang pictures or personalize my new home?
Yes. But please remember that any substantial damages must be fixed before you move out!
Is my FOB/Remote active on my move-in date?
Your new FOB/Remote must be activated at the Concierge desk at the time of move in or afterwards.
What is the process for finding a suite?
Have you begun your search by visiting our web site www.DelRentals.com? Please review our listings found on the website. From there you can contact the leasing agent associated with that listing to book an appointment to view the unit. Request to view form and phone numbers are displayed with each listing.
How long is the lease term, are short term rentals available?
Del Condominium Rentals has a minimum one year lease. After the fixed term the landlord and tenant are deemed to have renewed a monthly tenancy agreement until notice has been given.
Do I deal with the owner after I move in?
Never. You will pay your rent and address any maintenance or customer service issues with Del Condominium Rentals Inc. We are here to help!
Whom should sign and fill the tenant insurance application form?
All occupants (no matter if you are the lessee or not as long as you are = or over 18-year-olds) have to sign on the bottom of the insurance application form. But only one person is required to initial in the mid-section of the form.
** Tenant insurance application form will not be processed unless payment and forms are both received by our office at the same time
What happens if I would like to end my lease?
Simply provide a notice at least 60 days prior to the end of the lease term or during a month-to-month tenancy.
What happens if I would like to end my lease early?
Our team will work with you to find an approved candidate to take over the remaining time of your tenancy.