Tenant Screening & Selection

Tenant screening is one of the few parts of leasing where Ontario landlords can reduce risk before the lease is signed. Once the tenant is in place, most of the important calls have already been made. 

Credit history, employment, identity, rental history, and supporting documents are all important at this stage.

Del Condominium Rentals uses SingleKey as part of its screening process to make that review more consistent and more thorough.

What Strong Screening Usually Includes

A strong screening process does not rely on a single document or score. It usually involves reviewing:

• Credit history: A tenant credit check can help show payment history and broader financial patterns.
• Employment and income: Income is part of the picture, but it should be reviewed alongside the rest of the application.
• Rental history: Past landlord references can help show how the tenancy was managed.
• Identity verification: Matching the applicant to the documents, especially important during the digital leasing process.
• References and supporting documents: These help confirm whether the application holds together as a whole.

Ontario human rights guidance says landlords may request rental history, credit references, and credit checks, and may request income information, provided it is considered together with the other available information. 

How SingleKey Fits Into Del’s Process

SingleKey is the tenant screening platform Del uses to support its leasing decisions. The platform’s tenant reports can include:

• Credit data
• Identity verification
• Income and employment information
• Public records searches
• Reference checks
• Document fraud checks

That does not replace Del’s own review. It gives Del a stronger base to work from when comparing applicants and checking that the file is complete.

Why This Helps Owners

When reviews are rushed, inconsistent, or based on partial information, they can set owners up for failure once the lease is in place. 

A more structured process helps owners by:

• Reducing guesswork in tenant selection
• Creating better documentation behind the leasing decision
• Lowering the chance of avoidable payment or tenancy problems later
• Making the review more consistent from one applicant to the next

That is the practical value Del aims to add by using SingleKey in its leasing process.

Del’s Screening Process vs. Basic Screening

What Owners Should Do With This

Our goal is to make sure the tenant selection process is more disciplined before the lease is signed. A tenant credit check helps, but it works best when it sits inside a broader review of the application, supporting documents, and rental history. 

Del’s use of SingleKey is meant to strengthen that front-end process and make the leasing decision easier to support later.

Owners retain final review and approval of all applications and have full access to all supporting documentation throughout the process.